Terms and Conditions of Service

Please read these terms to understand how our gardening services are delivered to South African clients. Continued use of our site and services indicates acceptance of these conditions.

February 20, 2026

Acceptance of Terms

By using our site, requesting a quote, or booking a gardening service, you agree to these terms, our privacy statement, and all related policies. If you cannot accept, please do not use our services.

Definitions

For clarity, these phrases have specific meanings throughout the agreement.

  • “Service” means any gardening, maintenance, or landscaping assistance provided to you by our team.
  • “Client” or “you” refers to any individual or organisation engaging our gardening services.
  • “Personal data” is information you provide that can be used to identify you directly or indirectly.
  • “Site” means our website and its online contact points for engaging with the team.

Use of Services

Our gardening services are intended only for lawful, personal, or business property projects. No unlawful or inappropriate use is permitted.

Eligibility

Clients must be at least 18 years old and reside or operate in South Africa to request our gardening services.

We may require proof of age or local address.

User Responsibilities

All clients must provide accurate details and respect these terms at all times.

  • Ensure given information is true, current, and complete for appointment purposes.
  • Notify us promptly if your contact or address details change for future bookings.
  • Use the service responsibly and follow any reasonable guidance provided by the team.
  • Do not attempt to misuse, copy, or disrupt our services or online platform.

Prohibited Uses

To protect all parties, the following uses are not permitted.

  • Fraudulent, misleading, or improper requests for services or impersonation of others.
  • Posting or sharing harmful, inappropriate, or abusive messages via our site or communications.
  • Interfering with the website, attempting security breaches, or distributing malware.
  • Violating third-party copyrights, trademarks, or intellectual property rights.
  • Engaging in any unauthorised commercial solicitation or promotions.

Intellectual Property Rights

All text, images, designs, and trademarks on our site remain our property or that of licensors. Your use is limited to personal, non-commercial interaction unless otherwise permitted. Copying entire sections or branding is strictly prohibited.

User Content

Any comments, enquiries, or feedback submitted by users remain your responsibility and should not infringe others’ rights.

User Content Rights:

By sending content, you grant us an irrevocable right to use it for service improvement or promotion, excluding sensitive personal data.

Privacy and Cookies

We are committed to protecting your privacy and ensure your personal information is handled in compliance with legal standards. Please see our detailed policies for more information. View Privacy Policy

Service Disclaimer Statement

Our gardening services are provided with care and expertise, however, results may vary by context.

No Results Guarantee:

We do not guarantee specific garden outcomes, as each site, environment, and season is unique.

Limitation of Liability

We accept no responsibility for indirect or unforeseen losses resulting from service use. This respect is in accordance with local law.

Indemnification

You agree to hold us harmless from claims or damages arising from your violation of these terms or misuse of our gardening services.

Dispute Resolution Process

If a concern arises, both parties should seek fair resolution before other proceedings.

Arbitration

Disputes that cannot be resolved directly will be settled by independent arbitration, in line with South African procedures.

Both parties will share arbitration responsibility equally and are bound by the ruling.

Online Dispute Resolution

Clients may use official platforms for online dispute resolution if needed for cross-border issues.

Read ODR Information: Read ODR Information

Applicable Law and Jurisdiction

These terms are governed by South African law and subject to its courts if disputes occur.

Termination

Either party may end the agreement with notice, or for breach of terms. Service rights end upon termination.

Changes

We may change these terms without notice, and your continued use indicates your agreement to updated provisions.

Severability

If one part is unenforceable, the remainder of the agreement continues to apply.

Entire Agreement Clauses

These terms and linked policies constitute the complete agreement. Other statements or arrangements are not binding.

Contact About Terms

Please get in touch if you have questions about these terms or your gardening service use.

Email Address: content@dalphoriaxo.sbs

Phone Number: +27(23)1160632

Address: 5 Buitengracht Street, CBD, Cape Town 8001 South Africa

Effective Date: February 20, 2026

Version: 2.2